Testimonials - Nordic Consulting Canary Islands

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Since we bought some "products" through Silverpoint, we were looking for a reliable office to defend our interests in Tenerife. Because there are plenty of offices there, but reliability is a major problem. At Nordic Consulting, everything is followed up well, and you are regularly informed about the steps that have been taken, such as, for example, the acceptance of your case by the Court. Which is an important step that many other companies just never touch, despite payment. It is not cheap, and you have to be very patient, but I have every confidence in the team that is always there for you and always explains the state of affairs in a friendly and understandable language. And that in your own language, which is such a great added value in such complex matters!

Jean Pierre Paesen

We are very pleased with the service offered. In particular, Mrs. Dominique Van Mol and Mrs. Catherine Earnshaw always provide a clear situation at every step. They have put a lot of energy in following up our complicated file. We are currently facing point 4 in our file for submitting a claim against '' Silverpoint '' and '' Club Paradiso ''. We sincerely hope that the further progress will be completed with the same care. Once again thank you for your efforts.

Marleen & Danny Goemaere

I am more than satisfied with the service I have received so far from The Nordic Consulting.  The level of customer service is excellent. I have been kept informed at every stage of the process which I have found very reassuring.  I have also been contacted by telephone by key people within the company to explain things or to see if I have any questions. The Client Area of the website has been useful too and documents relating to the case are stored there for easy access.  I have also found the timescale document very helpful.  I would fully recommend using Nordic Consulting.

Maureen Leigh

You at The Nordic Consulting have given me hope and I have full confidence in you. In addition, you have worked very professionally so far. With grateful greetings!

Tommy Bergström

Although initially we were a little sceptical about the whole process, we were very rapidly and completely won over by the professionalism in which Nordic Consulting have been dealing with our case. All of the instructions/requests have been clear and concise, leaving us in no doubt what is required from us – this makes life so much easier for the client(s). Nordic Consulting have kept us informed of each stage of the process and how it is progressing. They have always been prompt in answering any questions we may have submitted - and have willingly offered any help where needed. We have put our complete trust and confidence in this company to fight our corner and have no doubt that they will successfully win our case in a timely manner.

Rosie & Phil Quane

We hired Nordic Consulting in connection with the sale of our apartment in Tenerife. With a power of attorney issued to Ali Farhoud, the entire sales procedure, from the use of brokers, attendance at meetings with stakeholders through to completion of the sale with the buyer, could be carried out without us having to visit Tenerife once! Also, Ali was able to sign the necessary forms with local authorities, banks etc. and ensured that the sales proceeds were transferred directly to our home bank. Throughout the process we were updated on the current situation and felt that we had full control. It feels great that this could be done in a quiet and safe way for us. We would undoubtedly use Nordic Consulting if we found ourselves in the same situation again.  

Inga-Lill & Kent

We contacted Ali Farhoud at Nordic Consulting when we had been "cheated" by Silverpoint when we bought an apartment in Tenerife that turned out to be a timeshare. We have started a legal case to recover our money. After much contact, Ali also finally arranged so that we could sell our apartment in Beverly Hills Club. He then arranged quickly and smoothly for our money to be transferred to Sweden. We can really recommend Ali and Nordic Consulting when it comes to doing real business in Tenerife. Once again, a BIG thank you Ali Farhoud!

Lasse & Liselotte Andersson

We would like to thank Ali Farhoud and his staff at The Nordic Consulting for the invaluable help we have received with selling our apartments. We started to look for a holiday apartment in Tenerife when we were offered a very good investment by Ali Farhoud who then worked as a salesperson at Silverpoint. The investment was a good offer with a generous rental contract which would allow us to rent out the apartment when we were not using it on a more or less 50-50 profit share basis. We thought this was a very good deal and afterwards we invested in three different apartment types at Beverly Hills Club, a studio, a one-bedroom and a two-bedroom. We received the title deeds very quickly for all apartments and were supposed to start using these as per contract on the 1st Jan 2018. Then the following happened: We received a new rental contract by post from Excel Hotels & Resorts. They explained that they have taken over the contracts from Silverpoint and would take charge of the apartments. They had made new rental contracts, which they wanted us to sign. These new contracts had much worse conditions, entirely in favour of Excel. We couldn’t possibly agree to this and tried straight away to contact Silverpoint to discuss what happened and to express our concerns about the rental contract before signing it. By this time we were really frustrated over the situation. This was easier said than done. To our surprise Silverpoint´s staff was no longer there. They had been let go and the people that were left would not agree to make any changes of the new rental contract. The person who sold us the apartments, Ali Farhoud, that we had come to trust because he always answered all of our questions, always kept his word and helped us in any way he could. Thank goodness we still had Ali´s private phone number and we contacted him. He promised to help us and recommended us not to sign the new rental contract. This turned out to be our rescue. Since we had 100% trust in him, we gave him a Power of Attorney to be able to help us with the rental contract and later with the sales of the apartments.  More customers started to contact him wanting help, and we advised Ali to open a business, since he was providing these services that cost a lot of money at his own cost. His firm has now developed and become The Nordic Consulting with respected lawyers and real estate agents. We know that he has often had to fight really hard against unjust companies, (including being threatened). Now The Nordic Consulting have sold all three of our apartments. We are truly grateful for this and we are satisfied with the way things turned out, even when it at times seemed impossible and we were prepared to lose everything we had invested. Thank you, Ali and all of your staff, for your great efforts which allow us to look brightly at the future again.

Katy & Ingemar Karlsson

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